Returns & Exchanges

 

We want you to love your shoes. 

If for any reason your purchase is not the perfect fit, we are happy to offer size exchanges only.

Please note that we do not offer refunds

Items may be exchanged within 10 days of delivery, provided they are unworn, unused, and returned in their original packaging.

Shoes must be free of any marks, scuffs, or signs of wear.

Sale items are finals sale and cannot be exchanged.

If the requested size is unavailaible, we will issue a store credit for the item.

To request an exchange, please email info@marielaffont.com with your order number.

Customers are responsible for return shipping costs. We recommend using a trackable and insured shipping method, as we are not responsible for lost return packages.